Concierge at
The Residence
Property Manager
Administrator

Edit Unit

๐Ÿ‘ค Tenant Information
โš–๏ธ Personal Guarantor (Required for Entities)

PA courts require guaranty signed "individually" โ€” not in corporate capacity.

โœ“ Continuing Guaranty: This guaranty automatically applies to rent increases and lease renewals without requiring a new signature (standard in PA).
๐Ÿ”ง Unit-Specific Data
๐Ÿ“ท Click to upload photo
PPL Electric1-800-342-5775
UGI Gas1-800-276-2722
PA American Water1-800-565-7292

Work Order

+ Add Vendor

Quick-add for one-off payees (handymen, gift recipients, etc.). You can edit details later in Vendors tab.

๐Ÿ’ณ Log Payment

Allocate this payment to invoices

๐Ÿ“ Create internal invoice for this payment
This vendor doesn't send invoices, so we'll create one for your books.

๐Ÿ‘ท Vendor

โœ๏ธ Edit Task

๐Ÿ“ฑ Tenant at this unit:

๐Ÿงพ Attach Invoice to Work Order

๐Ÿ”ง Create Work Order

Track where issues originate to spot trends.

๐Ÿ”„ Add Recurring Maintenance

Set up preventive maintenance that auto-generates work orders on a schedule.

๐Ÿงพ Create Invoice

๐Ÿ’ณ Record Payment

Invoice Total
$0
Already Paid
$0
Remaining
$0
๐Ÿ“ท
Tap to add Zelle screenshot, check photo, etc.

โœ๏ธ Edit Payment

โš ๏ธ Note: Changes will be logged in the audit trail.

๐Ÿ“‹ Audit Trail

History of changes to this record

Property Manager

Pittston & Wilkes-Barre Portfolio

Portfolio Dashboard

13 mixed-use units ยท Pittston & Wilkes-Barre, PA

๐Ÿšจ

Good afternoon

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๐Ÿ“‹ Actions Needed:
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๐Ÿ”„ Upcoming Scheduled Maintenance (30 Days)
๐Ÿ“‹ Tasks
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๐Ÿ”„ Scheduled Maintenance This Week Auto-generated from Maintenance Plan
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This Week
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Finances
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โœ… Recently Completed
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Quick Actions
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๐Ÿ’ณ Pending Vendor Payments

๐Ÿ”ด Urgent & New

๐Ÿ”ต Active Field Operations

๐Ÿ“ All Operations (Full Search & Filter) โ–พ
Date Source Property Category Description Vendor Status Actions
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YTD Total Paid
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All vendors, all properties
This Month
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Paid invoices
Top Vendor YTD
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Vendor Payment Reconciliation
Date Paid Vendor Property Description Tax Category Amount Method Audit
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โž• Create New Task
๐Ÿ“‹ Active Tasks
โœ… Completed Today
๐Ÿ“ง Email invoices to this address:
invoices@conciergeattheresidence.com
Vendors email invoices here โ†’ they auto-appear below with smart work-order matching.
One-time setup (required for auto-email capture โ€” ~20 min):
  1. Set up inbound email routing. Easiest option: SendGrid Inbound Parse (free up to 100 emails/day). Alternatives: Mailgun Routes, Postmark Inbound, or CloudMailin.
  2. Point your MX records for invoices.conciergeattheresidence.com (a subdomain) at the service above.
  3. Create a Supabase Edge Function that receives the webhook POST and inserts into vendor_documents. A template function is saved in the comment block at the bottom of this file โ€” search for INBOUND_EMAIL_EDGE_FUNCTION_TEMPLATE.
  4. Attachments go into the documents storage bucket; the parsed sender email matches to a vendor row by email field.
  5. Smart matching (already built below): incoming invoice auto-suggests the right open work order by vendor + amount + date proximity.
Before the webhook is set up: you can still drag-drop or paste invoice PDFs below โ€” the matching logic works the same way either way.
๐Ÿ“Ž Upload Invoice Manually
๐Ÿ“ฅ
Drop invoice PDF/image here or click to browse
We'll auto-detect vendor, amount, and suggest the matching work order
๐Ÿ“‹ Incoming Invoices (Pending Review)
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๐Ÿ“Š Operations Analytics

Spend by building and tax category. Useful for Schedule E prep โ€” confirm categorizations with your CPA before filing.

YTD Operations
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Work orders this year
YTD Total Spent
$0
Paid invoices
Avg / Month
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Work orders
Most Common
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Category
YTD Expense by Building
Tax Category Breakdown
Category Total % of Portfolio Tax Treatment
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โš ๏ธ Not tax advice. CapEx labels are suggestions โ€” confirm capitalization decisions with your CPA. Items default to "repairs" when no category is set on upload.
Issues by Category
๐Ÿšจ Trends & Alerts

๐Ÿ”„ Recurring Maintenance Schedule

Preventive maintenance tasks that auto-generate work orders

๐Ÿ“… Upcoming Scheduled Maintenance
Active Maintenance Plans
Task Property Category Frequency Next Due Vendor Actions
No recurring tasks yet
๐Ÿ  Schedule a Showing
๐Ÿ“… Upcoming Showings
๐Ÿ“„ Upload Lease

Upload a lease PDF for a unit. Tenants will be able to view it in their portal.

๐Ÿ“Ž
Click to select PDF
๐Ÿ“‹ Current Leases

Units with leases on file:

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๐Ÿ˜๏ธ Current Vacancies & Available Units

Units currently available for showing / leasing.

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Pending
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Awaiting review
Approved
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All time
Rejected
0
All time
๐Ÿ‘ค Tenant Requests
๐Ÿ”ง Vendor Applications
๐Ÿ’ฌ Send Message to Tenants
0 tenant(s) selected
๐Ÿ“ฌ Recent Conversations
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Select a tenant to view messages
๐Ÿ’ฌ
Select a tenant to view conversation
๐Ÿ“ข Broadcast to All Tenants

Send a message to all tenants at once (building notices, announcements, etc.)

Current Rent Roll
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0 of 13 occupied
Optimized Run Rate
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All units at renewal
Annual NOI Forecast
$0
Apr 2026 โ€“ Mar 2027
Vacancy Loss
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vs full occupancy
Unit / TenantCurrentTargetUtilitiesLease EndStatusNotes / Action

๐Ÿ’ต Rent Payment Tracker

Mark rent as paid to update the tenant portal

Expected
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Collected
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Outstanding
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0 unpaid
Collection Rate
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This month
Unit Payment Status
Unit Tenant Rent Due Status Paid Date Method Reference Actions
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๐Ÿ“‹ Recent Payment History
Date Paid For Month Unit / Tenant Amount Method Reference Notes
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๐Ÿ’ต Record Rent Payment

โœ“ Tenant will see this payment confirmed in their portal immediately.

๐Ÿงพ Invoice Management

Track vendor invoices, record payments

Unpaid Invoices
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0 invoices
Paid This Month
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0 payments
Due Within 7 Days
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0 invoices
Overdue
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0 invoices
Date Invoice # Vendor Description Amount Tax Category Status Actions
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12-Month Income Forecast

Click any row to edit ยท Apr 2026 โ€“ Mar 2027

Revenue & NOI Trend
PropertyUnitTenantLeaseAprMayJunJulAugSepOctNovDecJanFebMar
Expense Forecast โ€” Budget vs Actual
Actual = paid invoices (non-capital), bucketed by payment date.

๐Ÿ’ฐ Savings Opportunities

Add Vendor
๐Ÿ“ฑ Test SMS
Vendor Directory
โš ๏ธ Archived Items

Items here are hidden from normal views but preserved in the database. You can restore them at any time.

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๐Ÿšจ Critical โ€” Act This Week
๐ŸŸก June Renewals
๐Ÿ“Š Market Benchmarks
Pittston residential median$1,100โ€“$1,300/mo
Wilkes-Barre 2BR/2BA avg$1,500โ€“$1,650/mo
Commercial NNN~$12/sq ft/yr
WB rent growth YoY7.17%
๐Ÿ’ง Water โ€” PA American
๐Ÿ’ณ
Pay Water Bill
PA American Water online payment
โ†’
Phone1-800-565-7292
โœ“ Owner pays all water โ€” included in rent
โšก Electric โ€” PPL
๐Ÿ’ณ
Pay PPL Bill
Quick pay without login
โ†’
๐Ÿ‘ค
PPL Account Login
View usage, manage accounts
โ†’
Phone1-800-342-5775
๐Ÿšซ Cancel This
131 RCN Internet
$176/mo wasted โ€” Nail Church should pay
โˆ’$2,112/yr
Call: 1-855-987-2272
๐Ÿ›๏ธ Property Tax Payment Links
๐Ÿ›๏ธ
Luzerne County Treasurer
County property taxes
โ†’
โš ๏ธ
Tax Claim Bureau
Delinquent taxes / liens
โ†’
๐Ÿ˜๏ธ
Pittston City Treasurer
City/municipal taxes
โ†’
๐Ÿ“… Tax Calendar
2% DiscountBy April 21
Face AmountThrough April 30
10% PenaltyMay 1+
๐Ÿ“ž Contact Numbers
County Treasurer570-830-5129
Tax Claim Bureau570-825-1512
Pittston City570-654-1090
๐Ÿ“„

Leases moved to Real Estate

Lease uploads and current lease documents now live alongside showings and vacancies in the Real Estate tab.